Missing remains behind decision to revoke Kansas City funeral home’s license
KANSAS CITY, Mo. (KCTV) - A Kansas City funeral home with a history of complaints is ordered to stop operating after an investigation found “continued violations.”
The Missouri State Board of Embalmers and Funeral Directors revoked the license for Savory and Sons Funeral Home. The funeral home is located near E. 43rd Street and Blue Ridge Boulevard in Kansas City, Mo.
The state provided information that shows the company received a probationary license in September 2020. The license was extended in July 2023, even after records show there was a second violation at the funeral home.
The Missouri State Board of Embalmers said it received further complaints about Savory and Sons, which caused it to hold a probationary hearing this week. The board said it decided to revoke the funeral home’s license after hearing testimony from people who complained about issues at the funeral home.
Some of the complaints include not receiving cremated remains of a family member, overcharging, and not receiving a death certificate.
The decision means Savory and Sons will no longer be able to hold funerals or practice as a funeral establishment in Missouri.
Due to the complaints about Savory and Sons, the Missouri Attorney General’s Consumer Protection Section is investigating the funeral home. Anyone who has issues with Savory and Sons is asked to call the attorney general’s consumer hotline at 800-392-8222.
Families with questions related to death certificates should the Missouri Electronic Vital Records line at 573-751-6387. Select option 4.
The full findings of the investigation and the disciplinary order can be viewed below.
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